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Is this a health shop and can I buy medication and not have a consultation?

No. This is a Natural Medicine practice and not a health shop which according to AHPCSA regulations do not allow for any medication to be dispensed without consultation with a practitioner in the practice. 

Can the Dr/ Practitioner issue me with a medical/sick certificate if I am unwell and unable to go to work?

Yes, The Drs at our practice are all registered with the AHPCSA council which allows for them to issue medical certificates to their patients under the CODE OF ETHICS IN TERMS OF SECTION 54(9) OF REGULATIONS NO.R.127 OF 12 FEBRUARY 2001 TO THE ALLIED HEALTH PROFESSIONS ACT, ACT 63 OF 1982) which states:

CERTIFICATES AND REPORTS [SECTION 23 OF THE BASIC CONDITIONS OF EMPLOYMENT ACT, 1977 (ACT 75 OF 1977)]: THE ISSUANCE OF SUCH CERTIFICATES ONLY PERMISSIBLE TO THE PROFESSIONS OF ACUPUNCTURE, AYURVEDA, CHINESE MEDICINE, CHIROPRACTIC, HOMEOPATHY, NATUROPATHY, OSTEOPATHY, PHYTOTHERAPY OR UNANI-TIBB

See AHPCSA for more details

Are Natural Medicine Drs registered and formally regulated or not?

Natura medicine Dr's should be registered with the Allied Health Professions council of South Africa (AHPCSA) which is the statutory body that regulates Natural Medicine Practitioners in South Africa as the HPCSA regulated Western Healthcare workers. Both councils serve under the department of health to ensure that practitioners are duly qualified and trained before registering to be able to practice on the public. 

Do you accept medical aid?

This is a cash practice but if you need to claim from medical aid the practitioner who is seeing you will need to issue you with a statment for your to to be reembursed by your medical aid provider. It is essential that you check with your medical aid provider if they cover Natural Medicine services before consultations.  Please discuss this with your practitioner to confirm. 

Is cupping therapy painful?

No, cupping therapy is not painful but you may experience tightness in the area where cups are cupping due to the vacuum suction of the skin. The suction can be adjusted to what is comfrotable for you. In wet cupping therapy, light incisions are made on the outermost layer of the skin which may feel like "scratches" but should not be too deep to cause any pain. 

Can anyone have wet cupping therapy done and how safe is it?

Wet cupping therapy, also known as hijama is a alternative form of therapy that involves vacuum suction cups applied to the skin on particular areas. thereafter, light incisions are made onto the skin surface where these cups are reapplied for a couple of minutes and disposed of after use. Only trained Natural Medicine Dr's in Chinese medicine and Unani Tibb are regulated and permitted by the AHPCSA to perform this form of treatment. This also ensures that biomedical waste products are disposed of effectively and proper protocol is followed for the safety of the patient. Please ensure your Dr is registered with the AHPCSA when seeking this form of therapy as many people claim to be trained by short courses and are not adequately equipped to treat patients or ensure proper safety protocols are followed according to required guidelines set out by the regulatory body AHPCSA.

Can the Dr's at this practice address diabetes, hypertension, arthritis?

Yes, Natural Medicine is able to address this chronic disease of lifestyle due to a holistic approach and advising of diet, exercise and other forms of treatment to compliment treatment aiming at long term maintenance of heath and prevention of further complications.

Do you treat common acute illnesses like diarrhoea, cold and flu, backache?

Yes, our doctors are trained to manage these conditions from a natural medicine treatment approach which often resolves and has less side effects than common over the counter meds. However, if the patient's condition requires further medical attention or hospitalisation (e.g. severe dehydration, breathing problems), the doctor can issue a referral letter to the facility required.